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Help Desk Outsourcing
At TechComm IT Solutions, we offer consistent, high quality IT and non-IT Help Desk outsourcing services. By recruiting, training, and retaining only the highest caliber of staff, we can ensure consistent quality at every level.
Our Help Desk solutions will help our clients in:
- Flexible Resourcing: Help Desk call volumes can have seasonal variations. They can be 10x times more calls during the peak seasons. We help our clients handle these seasonal variations by providing flexible resourcing.
- Reduced costs: Our Help Desk solutions help reduce fixed costs. We invest only in the latest, innovative, client-specific technologies. This helps us increase the return on investment.
- Trained staff: All our Help Desk resources are recruited via a strong interview process. We continually train our resources to keep them updated on all the related processes.
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Email and Chat Support Services